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ISO Surveillance

ISO 9001 SURVEILLANCE AND AUDITS

An ISO 9001 surveillance audit is a periodic review conducted by an external auditor to ensure that an organization maintaining an ISO 9001 certification is still complying with the standard’s requirements for their Quality Management System (QMS), effectively implementing processes, and continuously improving them, rather than just meeting the bare minimum compliance at the time of initial certification; it is essentially a check-in to monitor the ongoing effectiveness of the system and identify areas for further improvement.

Key points about ISO 9001 surveillance audits:
  • Purpose: To verify that an organization’s QMS is still functioning as intended and remains aligned with the ISO 9001 standard after initial certification.
  • Frequency: Typically conducted annually or bi-annually, depending on the certification body and organization’s specific needs.
  • Focus areas:
  • Reviewing documentation and records to ensure compliance with ISO 9001 requirements.
  • Assessing how the organization is managing customer feedback and addressing nonconformities.
  • valuating the effectiveness of implemented processes and procedures.
  • Identifying areas for improvement within the QMS.

ISO 14001 SURVEILLANCE AND AUDITS

What is an ISO 14001 surveillance audit?

With your EMS (environmental management system) now established and operational, you need to know what to expect from your surveillance audit. Fundamentally, the surveillance audit will attempt to confirm the following elements:

  • Your EMS is still operational and effective
  • Conformity to the standard is still being achieved
  • That continual improvement is being achieved
  • To check on any areas of concern, suggestions, or that minor non-conformities fixed at the certification audit remain compliant

ISO 45001 SURVEILLANCE AND AUDITS

Surveillance:
  • Purpose: To verify that an organization’s QMS is still functioning as intended and remains aligned with the ISO 9001 standard after initial certification.
  • Frequency: Typically conducted annually or bi-annually, depending on the certification body and organization’s specific needs.

ISO 27001 SURVEILLANCE AND AUDITS

What is an ISO 27001 surveillance audit?

An ISO 27001 surveillance audit is part of a continuous evaluation process that ensures that your organization is adhering to the standards. The certification body sends an auditor to determine if the management system is still functional and meeting the key requirements. In other words, they review if your organization is operating the way it claims to as per the expectations of the compliance framework. ISO 27001 surveillance audits are intensive in nature but may not cover every aspect of a business. These audits commonly include a review of:

  • Your management
  • Performance of key processes
  • Processes to prevent and take action against incidents
  • Internal auditing processes
  • Areas of non-adherence
  • Issues of serious concern
  • Documents and records
  • Implementation of suggestions post the internal audit

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